Terms & Conditions

Terms & Conditions – Final Thoughts

Effective Date: November 1, 2025
Last Updated: November 1, 2025

Welcome to Final Thoughts (“Final Thoughts,” “we,” “us,” or “our”). Please read these Terms & Conditions (“Terms”) carefully. By creating an account or using our website, mobile apps, or related services (collectively, the “Services”), you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Services.


1) Overview & Purpose of the Services

Final Thoughts provides a secure way for you to create, store, and schedule delivery of personal messages and content (“User Content”) to recipients you choose, to be delivered after your passing in accordance with these Terms and our internal verification protocols.

Not a Will or Legal Instrument. Final Thoughts is not a will, trust, power of attorney, or legal/financial advisory service, and does not replace legally binding estate documents. We do not provide legal, tax, or financial advice.


2) Eligibility & Accounts

       Age. You must be 18+ (or the age of majority in your jurisdiction) to use the Services.

       Account Information. You agree to provide accurate, current information and to maintain the security of your login credentials. You are responsible for all activity under your account.

       Location. You represent you are permitted to use the Services under the laws of your jurisdiction.


3) User Responsibilities

You agree that you will:

       Provide accurate recipient information and keep it up to date.

       Only upload content you have the right to share and that complies with applicable law.

       Not upload content that is unlawful, defamatory, harassing, hateful, exploitative, invasive of privacy, or that infringes intellectual property or other rights.

       Not interfere with or disrupt the Services or attempt to bypass security or access controls.

       Comply with these Terms and our Privacy Policy ([link or reference]).

You are solely responsible for the content you upload, including its accuracy and lawfulness, as well as for any consequences resulting from inaccuracies in recipient information or delivery instructions.


4) Data Storage, Security & Delivery Workflow

       Storage. Your User Content is stored securely using reputable third-party infrastructure and storage providers.

       Limited Access. We have no access to your stored User Content. Operational access may occur globally to maintain the Services, address security or support issues, comply with law, or perform delivery in accordance with your instructions.

       Encryption & Security. We use technical and organizational measures intended to protect User Content. However, no system is 100% secure. You acknowledge risks inherent to online services.

       Delivery Trigger. Delivery to recipients occurs only after verified notification of your passing, following our internal verification protocols. Verification may include, for example, a certified copy of a death certificate, a public obituary, confirmation from an executor/administrator, or confirmations from trusted contacts you designate.

       Delivery Method & Attempts. Delivery will be attempted to the contact information you provided (e.g., email, SMS, postal mail, or in-app). We will make commercially reasonable efforts and may attempt multiple times/retry via alternative channels you’ve authorized. If delivery fails after reasonable attempts, we may suspend further attempts or request updated details from authorized parties.

       Sensitive Content. You are responsible for any sensitive personal data you choose to include. Do not upload content that violates privacy rights of others, especially minors.


5) Intellectual Property

       Your Rights. You retain all ownership rights in your User Content.

       License to Us. You grant Final Thoughts a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, encrypt, process, and deliver your User Content as necessary to operate the Services and carry out your instructions (including backups, security scanning, formatting, and transmission).

       Our Rights. The Services, including software, interfaces, and brand elements, are owned by us or our licensors and are protected by intellectual property laws. You receive a limited, personal, revocable license to access and use the Services in accordance with these Terms.


6) Third-Party Services & Integrations

We may use third-party providers for hosting, storage, communications, identity verification, or payments. Your use of integrations may be subject to those third parties’ terms and privacy policies. We are not responsible for third-party failures or acts or omissions.


7) Fees, Trials & Refunds (If Applicable)

If you subscribe to paid features:

       Billing. You authorize us (or our processor) to charge your payment method for the listed fees and applicable taxes.

       Renewals. Subscriptions renew automatically unless canceled before the renewal date.

       Cancellation. You can cancel anytime, effective at the end of the current billing period.

       Refunds. Unless required by law, fees are non-refundable once the billing period begins.


8) Prohibited Uses

You agree not to use the Services to:

       Violate law or others’ rights;

       Upload malware or attempt to disrupt or compromise security;

       Harvest or collect information of others without consent;

       Engage in automated scraping or excessive API calls not expressly permitted;

       Upload or transmit content exploiting or endangering minors.

We may remove or disable content that violates these Terms.


9) Service Changes; Availability

We may modify, suspend, or discontinue all or part of the Services (including features, storage limits, or delivery methods) with or without notice, where lawful. We do not guarantee uninterrupted availability.


10) Termination & Account Closure

       By You. You may delete your account at any time through settings or by contacting us. Deleting your account generally removes access to your User Content from the live system after a reasonable processing period; backups may persist for a limited time consistent with our data retention practices.

       By Us. We may suspend or terminate your account for suspected violations of these Terms, legal risk, non-payment (if applicable), or threats to the security or integrity of the Services.

       Effect of Termination. Sections that by nature should survive (e.g., IP, disclaimers, limitations of liability, dispute resolution) will survive termination.


11) Privacy

Our collection and use of personal data is described in our Privacy Policy ([link or reference]). You acknowledge that we may process personal data of your recipients solely to perform delivery as you instruct. You represent you have a lawful basis to provide recipients’ information to us for this purpose.

If you are in (or provide data from) the EEA/UK/Switzerland or other regions with data-transfer rules, you consent to the transfer and processing of data in countries that may have different legal protections. Where required, we rely on appropriate safeguards.


12) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that delivery will occur within a particular timeframe.


13) Limitation of Liability

To the fullest extent permitted by law, Final Thoughts and its affiliates, directors, officers, employees, agents, and licensors are not liable for:

       (a) errors in, or the inaccuracy of, recipient contact details you provide;

       (b) delays, failed deliveries, or access issues caused by third-party systems, outages, or events beyond our reasonable control;

       (c) unauthorized access resulting from breaches outside our reasonable control or from your failure to safeguard credentials;

       (d) indirect, incidental, special, consequential, exemplary, or punitive damages; and

       (e) aggregate liability exceeding the greater of (i) amounts you paid to us in the 12 months before the claim or (ii) USD $100.

Some jurisdictions do not allow certain limitations; in those cases, the limitations apply to the maximum extent permitted.


14) Indemnification

You will defend, indemnify, and hold harmless Final Thoughts from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (i) your User Content; (ii) your use of the Services; (iii) your violation of these Terms or applicable law; or (iv) your provision of recipients’ personal data without a lawful basis.


15) Communications; Electronic Records

You consent to receive notices and communications from us electronically (e.g., email, in-app messages). Such communications satisfy legal requirements that they be in writing.


16) Intellectual Property Claims (e.g., DMCA – If Applicable)

If you believe content on the Services infringes your rights, contact us at [Insert Contact Email] with details sufficient for us to identify and address the material. If you’re in the U.S., you may reference 17 U.S.C. §512 (DMCA) procedures. We may remove content and terminate repeat infringers’ accounts where appropriate.


17) Dispute Resolution; Governing Law

       Governing Law. These Terms are governed by the laws of Florida, without regard to conflict of law rules.

       Venue / Arbitration.

1. Agreement to Arbitrate.

Any dispute, claim, or controversy arising out of or relating to this Agreement, including its formation, interpretation, breach, termination, or validity, shall be resolved exclusively and finally by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

2. Venue and Governing Law.

The arbitration shall be conducted in Broward County, Florida, and this Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

3. Arbitrator Selection.

The arbitration shall be conducted by a single neutral arbitrator with at least ten (10) years of experience in commercial contract law. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration provision.

4. Confidentiality.

All arbitration proceedings, filings, testimony, and awards shall be strictly confidential and shall not be disclosed to any third party without the prior written consent of both parties, except as required by law or for enforcement of the award.

5. Costs and Fees.

Each party shall bear its own attorneys’ fees and costs, except that the prevailing party may recover reasonable attorneys’ fees, arbitration costs, and expenses as determined by the arbitrator.

6. No Class or Consolidated Actions.

The parties agree that any arbitration shall be conducted solely on an individual basis and not as a class, consolidated, collective, or representative action. The arbitrator shall have no authority to consolidate claims or to award relief to any person or entity other than the named parties.

7. Injunctive Relief.

Notwithstanding the foregoing, either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to preserve the status quo pending arbitration.

8. Survival.

This arbitration clause shall survive the termination or expiration of this Agreement and shall remain binding upon the parties.


18) Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control (e.g., acts of God, labor disputes, internet or utility failures, governmental actions, war, terrorism, epidemic/pandemic, natural disasters).


19) Changes to the Terms

We may update these Terms from time to time. When we do, we will post the revised Terms with a new Effective Date. Continued use of the Services after the Effective Date constitutes acceptance of the changes.


20) Contact Us

Questions about these Terms or the Services?
 Email: [Insert Contact Email]
 Address: [Insert Legal Entity Name & Mailing Address]


21) Miscellaneous

       Severability. If any provision is unenforceable, the remainder remains in effect.

       Assignment. You may not assign these Terms without our consent; we may assign them as part of a merger, acquisition, or asset sale.

       No Waiver. Our failure to enforce a provision is not a waiver of our right to do so later.

       Entire Agreement. These Terms and any referenced policies (e.g., Privacy Policy) constitute the entire agreement regarding the Services and supersede prior representations or agreements.

       Headings. Headings are for convenience only.